#AUTOMATIC SMS SENDER SOFTWARE HOW TO#
How to Choose the Right SMS Software for Auto Dealerships These reminders helped Prospect Expert increase their appointments to as high as 60%-80% and allowed customers to message to cancel or reschedule, saving time and resources. In a case study from Text Magic on Prospect Expert, the auto dealership was able to increase customer loyalty by allowing easier communication.Įvery time the auto dealership schedules an appointment, they also schedule an SMS appointment reminder. The 1:1 messaging feature also increased customer satisfaction across the board.
In addition to information on special payment promotions, giveaways, and other incentives.īeing able to send these alerts and track engagement, attendance and sales went up. The dealership uploaded all opted-in contacts and with one click was able to send alerts and announcements to independent dealers and franchises about how many cars will be auctioned off in the upcoming week. Uses Cases of SMS in Auto DealershipsĪ case study from EZTexting about Auction Broadcasting Company shows how one auto dealership was able to streamline its dated and ineffective marketing campaigns. Then, the auto dealership has the option to set up automated reminders for things like test drives and regular maintenance.Īuto dealerships can also set up two-way messaging and schedule reminders for sales associates, streamlining administrative tasks for your company. Texting for auto dealerships functions similarly to texting in any other industry.Īll that an auto dealership has to do is set up an account with an SMS software company and add their list of contacts, integrating their SMS service with other accounts like Mailchimp or Gmail. How Does Texting for Auto Dealerships Work? If customers have questions when your team is off the clock, they can receive auto-responses that may help them through the process. Make it easier for them by enabling a two-way messaging feature that allows customers to get in touch with employees in real-time without having to make a phone call. Improve Customer Service with Two-Way MessagingĬustomers are bound to have questions. SMS mass campaigns are the perfect way to get the word out on any deals or specials going on at your car dealership.
Drive Up Sales with Promotional Messagesĭo you have customers on your subscription list that need to know about a crazy sale you have going on right now? They’ll be more likely to purchase their car there and you’ll get their information for future communication. To bring in new customers, offer special discount codes to people who sign up for your SMS updates. Get More Customers with Specialized Discount CodesĮveryone loves a discount, especially when it comes to a huge purchase like a new car.
This will keep their car working well and increase income for the dealership. To make sure that your customers keep coming back, send them regular maintenance reminders whenever their vehicle is due for one. Increase Customer Loyalty with Maintenance RemindersĪfter the initial sale, your work isn’t done. What Are the Benefits of SMS for Auto Dealerships? There are many SMS software services out there that have streamlined services for auto dealerships, making it easier to communicate things like maintenance reminders, special discount codes, and promotional deals. Text messaging for auto dealerships is a useful way to keep in contact with customers and employees. What Is Text Messaging for Auto Dealerships?
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